Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?

MacOS Driver Setup: Setting up the Wacom driver with macOS

Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.
See https://support.wacom.com/hc/en-us/arti ... -can-I-do-

Search found 8 matches

by KapaWaco
Tue 7. Dec 2021, 15:43
Forum: Pen Computers
Topic: How to disconnect Companion 2 from PC?
Replies: 0
Views: 1918

How to disconnect Companion 2 from PC?

Hi all! I am using my Pen Computer (Companion 2) as a secondary display on my PC for the first time and couldn't really find much info about it on Wacom Support site. I was wondering if I need to work with the OS my Wacom Companion has and switch from PC back to Wacom, how is the proper way to do it...
by KapaWaco
Thu 4. Oct 2018, 07:09
Forum: Pen Computers
Topic: Companion 2 How to turn off touch for specific program
Replies: 2
Views: 4732

Re: Companion 2 How to turn off touch for specific program

Anyone? No-one?
Im still struggling... :(
by KapaWaco
Fri 24. Aug 2018, 11:30
Forum: Pen Computers
Topic: Companion 2 How to turn off touch for specific program
Replies: 2
Views: 4732

Companion 2 How to turn off touch for specific program

Hi you all! I need to turn off touch function for specific program, and work only with my pen, because my tablet(or a program) seems not to handle my pen and my hand well at the same time and they interfere and make chaos sometimes. When I try to turn it off from Wacom Properties, I choose the right...
by KapaWaco
Sat 7. Apr 2018, 18:15
Forum: Pen Computers
Topic: Resolution changes after waking from sleep
Replies: 2
Views: 5381

Re: Resolution changes after waking from sleep

Well, Wacom told me its an issue with Intel display drivers and they are hoping to fix this with upcoming updates. This was stated on August 2017. So far no changes :( Optional FIX: I use a tool called SetRes. And create a shortcut on desktop which switches my resolution back to its native state. It...
by KapaWaco
Sat 7. Apr 2018, 18:08
Forum: Pen Computers
Topic: Wacom Tablet Properties not applying for Photoshop
Replies: 0
Views: 3217

Wacom Tablet Properties not applying for Photoshop

Hello, I have a minor problem concerning Wacom Tablet Properties which is not applying new settings for Photoshop CC 2015. It works good for any other program I choose but Photoshop. I add a new program and choose desirable settings for it, all other apps are good, but it just wont work for Photosho...
by KapaWaco
Sun 18. Jun 2017, 17:03
Forum: Pen Computers
Topic: Cintiq Companion 2 - Black Screen, No Backlight
Replies: 17
Views: 47590

Re: Cintiq Companion 2 - Black Screen, No Backlight

I have exactly the same problem. I contacted Wacom and have had no reply since :(
by KapaWaco
Thu 19. Jan 2017, 07:52
Forum: Pen Computers
Topic: Resolution changes after waking from sleep
Replies: 2
Views: 5381

Re: Resolution changes after waking from sleep

I see lots of ppl have problems with waking up from sleep mode, but with different symptoms. Does no one really have this same issue?

Today I also encountered sudden system crash resulting a shutdown :(
by KapaWaco
Sat 7. Jan 2017, 23:40
Forum: Pen Computers
Topic: Resolution changes after waking from sleep
Replies: 2
Views: 5381

Resolution changes after waking from sleep

Hello Everybody! Im clad Wacom got its forum back :) I have Cintiq Companion 2 256Gb model and sill running it on Win 8.1 I have problems with resolution every time when I wake it from the sleep. After awake from sleep its bulled back to 1074x768 and the whole screen is made so big and I have to man...

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