Search found 1573 matches

by wacom5
Tue 16. Aug 2022, 06:44
Forum: Drivers
Topic: Illustrator: rotate/scale/reflect pivot behave funny when GPU performance is on
Replies: 3
Views: 87

Re: Illustrator: rotate/scale/reflect pivot behave funny when GPU performance is on

Thanks.
In the meantime, I will try to find the time to do some testing of my own.
by wacom5
Mon 15. Aug 2022, 09:05
Forum: Drivers
Topic: Illustrator: rotate/scale/reflect pivot behave funny when GPU performance is on
Replies: 3
Views: 87

Re: Illustrator: rotate/scale/reflect pivot behave funny when GPU performance is on

Hi, Did you already update the GPU driver as well? If the GPU Perfomance is what causes the issue than I'm not sure how this could be a Wacom driver issue since the driver should behave the same regardless of GPU performance being used or not. What I mean is that the driver instructions are the same...
by wacom5
Mon 15. Aug 2022, 08:03
Forum: Drivers
Topic: Restoring settings not working
Replies: 1
Views: 50

Re: Restoring settings not working

Hi,
Interesting.
Were the original settings and back-up also created with driver 6.3.46-1?
Could you please report this to our support team?
It would be good if you could also share the back-up file of your settings with us.
by wacom5
Tue 9. Aug 2022, 08:00
Forum: Pen Tablets
Topic: Volito 2 (CTF-420) need a new stylus...
Replies: 1
Views: 107

Re: Volito 2 (CTF-420) need a new stylus...

Hi,
There is also the FP-410 which should work but this was discontinued in 2007 so it will ne hard to find.
You will also need to be able to install the driver in your operating system.
https://www.wacom.com/en-de/support/product-support/drivers
by wacom5
Mon 8. Aug 2022, 08:05
Forum: Pen Tablets
Topic: What range of software can the Intuos be used with?
Replies: 1
Views: 68

Re: What range of software can the Intuos be used with?

Hi, Good question. Most Wacom Pen Tablets and Pen Displays devices can be used as a pointing device so it will work with any software you can run in your operating system of choice. Even browser based apps. However, not every application can make sure of certain features like pressure and tilt. The ...
by wacom5
Mon 8. Aug 2022, 08:01
Forum: Pen Displays
Topic: cintiq 24 hdt screen scratches
Replies: 2
Views: 231

Re: cintiq 24 hdt screen scratches

Hello, There is no material difference between the touch and non/touch version. To avoid this please follow our usual recommendations: https://support.wacom.com/hc/en-us/articles/1500006335302-How-to-clean-your-Wacom-product https://support.wacom.com/hc/en-us/articles/1500006273041-Why-does-Wacom-re...
by wacom5
Wed 13. Jul 2022, 09:16
Forum: Drivers
Topic: Serious problem with the side buttons Hover-click function on Mac
Replies: 5
Views: 2337

Re: Serious problem with the side buttons Hover-click function on Mac

Hi, First of all not need to apologize for venting. And are already looking into way to modernize the forum to make it more accessible and easy to use so stay tuned. We cannot allow pictures due to GDPR rules. I just installed the lastes version of TVPaint demo for Mac (12.4) with the latest Wacom D...
by wacom5
Mon 27. Jun 2022, 07:31
Forum: Pen Displays
Topic: Cintiq 24HD Touch Mac Os Monterey Touch Unavailable
Replies: 8
Views: 1222

Re: Cintiq 24HD Touch Mac Os Monterey Touch Unavailable

It may take a while before the data you sent is processed and you get an answer. If it really is related to the latest Mac OS version then it may take a while before this can be resolved as well. I will also do some testing on my end when I get the time.
by wacom5
Wed 22. Jun 2022, 07:40
Forum: Pen Displays
Topic: Cintiq 24HD Touch Mac Os Monterey Touch Unavailable
Replies: 8
Views: 1222

Re: Cintiq 24HD Touch Mac Os Monterey Touch Unavailable

Thanks for the info. We are checking internally to confirm this. The results so far have not been consistent for every customer.

Could you please also report this to the Support team so that we get as much data as possible?
by wacom5
Wed 22. Jun 2022, 07:27
Forum: Pen Displays
Topic: Uneven responsiveness across the tablet screen
Replies: 1
Views: 245

Re: Uneven responsiveness across the tablet screen

Hi, Do I understand correctly that the device is working fine with the other computer? If that is the case then the problem is definitely inside your main computer. Unfortunately I can't really tell what the actual issue is from that gif. Can you please check in with the Support team for some more i...

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