Wacom Forum - Wacom Europe GmbH

Hi Ever since the last two updates I have been having this random issue with the pen. It's hard to reproduce off the cuff, and it only happens out of the blue. I will try and explain what happens hoping someone else has this issue and can help. So, I have a Cintiq 27QHD plugged into my iMac 27"...

Hi Firstly, I am up-to-date on all drivers and OS versions. This issue has been going on for some 3 months or so now, it's getting a little annoying, so if a solution can be found it would be great. I only started noticing when I actually sit at my computer after start-up (I usually start it and go ...

Any development of a fix for this. It is getting really annoying?
I reinstalled the drivers and nothing!
Thanks

Rob

Hi all Everything was going well with the new driver, but recently (past 2 weeks) EVERY time I switch the Cintiq on the pen is out of alignment to the calibration it was set to. Sometimes the cursor appears on the primary screen of the iMac and sometimes like today the cursor was slightly off (3 inc...

Hi Something has started happening when my screen goes into power down mode. This occurs when the iMac goes into screensaver, then powersaver modes. It has started to happen since I installed Big Sur. The issue is basically, when you wake the Cintiq up again through waking the iMac, the cursor on th...

gibbons90 wrote:Great news. Thanks for the update!

You are welcome!

It's OS Catalina 10.15.7 (19H2)
I upgraded the driver to the latest.
I am on Cintiq 27QHD

Rob

This is now fixed in latest update of the driver!!

Hi

For some reason my Cintiq Touch Control above the screen (the keyboard viewer) basically causes an error now when I press it: "You have attempted to run an application (Keyboard Viewer) which can not be found or run."

Can you tell me how this can be fixed?

Thanks

Rob

wacom5 wrote:Hi Rob,
Does this also happen with other Apps or only PS?

I only use the ExpressKey with Photoshop as it's my job.

I have not set any other applications up to use the devise yet.

Thanks

Rob