Wacom Forum - Wacom Europe GmbH

Just an update followed by the solution for having your inkt cartridge stuck in your pen. From the customer service side there was no respons and I got stuck with the broken pen. The refund came but no e-mail or any letter from Wacom that they granted or sent the refund. This is customer service at ...

Hello gbraad, I have a similar issue with the Bamboo Finetip Pen, purchase from the Wacom E-store. At arrival of the pen the ink cartridge was completely dried out. So the next step is to take that pen out and put in a replacement. Using the special ring which came with my Bamboo Slate the only thin...