Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?
MacOS Driver Setup:
Setting up the Wacom driver with macOS
and
Troubleshooting the Wacom driver on Mac Video Series
Issues with MS Edge browser:
See When using a Pen display and Microsoft Edge my computer crashed, what can I do?
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?
MacOS Driver Setup:
Setting up the Wacom driver with macOS
and
Troubleshooting the Wacom driver on Mac Video Series
Issues with MS Edge browser:
See When using a Pen display and Microsoft Edge my computer crashed, what can I do?
Search found 896 matches
- Tue 31. Jul 2018, 11:03
- Forum: Drivers
- Topic: Pan/Scroll Cursor stuck. Mouse not moving until release.
- Replies: 97
- Views: 115129
Re: Pan/Scroll Cursor stuck. Mouse not moving until release.
The pointer should not move while scrolling with the new variable scroll function. Only the dcoument should move. - If you want different behaviour, use the other scroll function in the driver.
- Sun 29. Jul 2018, 07:06
- Forum: Pen Displays
- Topic: Cintiq 13 pro - screen turns black on and off
- Replies: 2
- Views: 7486
Re: Cintiq 13 pro - screen turns black on and off
Randomly black screen can have different reasons: connection/cable (loose connection, too long cable for high resolution), trouble with adapter. The problem has also been seen with NVIDiA graphics and Intel graphics (another driver might help). If possible, test with another computer. Contact Wacom ...
- Fri 27. Jul 2018, 15:46
- Forum: Pen Tablets
- Topic: Wacom Intuos + Photoshop causing problems, please help!
- Replies: 1
- Views: 4355
Re: Wacom Intuos + Photoshop causing problems, please help!
If the pen is drawing or selecting while not touching the tablet, probably the pens pressure sensor is not ok. Pull out the nib, clean it and push it back in, then test pen pressure in the driver control panel (About -> diagnose). Pressure should be zero or close to zero, as long as the pen is not t...
- Fri 27. Jul 2018, 07:43
- Forum: Pen Computers
- Topic: Mac-Based Companion?
- Replies: 6
- Views: 8659
Re: Mac-Based Companion?
Wacom is not planning anything that is not legally possible. Only Apple can provide computers with MacOS.
- Thu 26. Jul 2018, 15:13
- Forum: Pen Displays
- Topic: AutoCAD pen/touch problem
- Replies: 1
- Views: 4291
Re: AutoCAD pen/touch problem
Some prgrams allow simultanious pen and touch input - usually there is a preference setting for that in the software. If not, you can try a) turn off the 'use Windows Ink' option in the tablet driver, or b) disable touch input only for AcadLT - with an application specific setting in the driver.
- Sat 21. Jul 2018, 09:03
- Forum: Pen Computers
- Topic: Update download Error - Cintiq Hybrid Companion
- Replies: 7
- Views: 20508
Re: Update download Error - Cintiq Hybrid Companion
There will be no new updates coming for the Hyprid Companion.
- Sat 21. Jul 2018, 09:01
- Forum: Pen Computers
- Topic: Mac-Based Companion?
- Replies: 6
- Views: 8659
Re: Mac-Based Companion?
Bootcamp is Apple software that allows to run Windows on Macs. The other direction is not allowed by Apple. Unless Apple changes its mind, MacOS will only run on Apples own hardare and not on computers from other companies. - You can attach a Companion2 to a Mac and use it as monitor and input devic...
- Fri 20. Jul 2018, 13:44
- Forum: Pen Computers
- Topic: Mac-Based Companion?
- Replies: 6
- Views: 8659
Re: Mac-Based Companion?
This is not legally possible as long as Apple does not allow MacOS to run on non-Apple hardware.
- Wed 18. Jul 2018, 05:48
- Forum: Pen Tablets
- Topic: Screen dimd when touching tablet
- Replies: 1
- Views: 3772
Re: Screen dimd when touching tablet
Does that happen only in Photoshop ? Or other pressure sensitve software as well ? Does that happen also when you turn off Windows Ink ? If not, you can user other methods for pressure sensitivity in Photohop or try to adjust Windows ink (TabletPC) Settings.
- Wed 18. Jul 2018, 05:39
- Forum: Pen Tablets
- Topic: Crashing Photoshop when Tablet plugged in
- Replies: 2
- Views: 5409
Re: Crashing Photoshop when Tablet plugged in
Did you update Photoshop, Windows and/or tablet driver recently ? If only Photoshop is freezing, but the tablet works on desktop and in other software, this maybe an issue in Photoshop. I would try turning off 'Windows Ink' in the tablet driver for testing. Photoshop is using Windows Ink to get pres...