Search found 192 matches

by wacom4
Mon 1. Aug 2022, 06:33
Forum: Pen Displays
Topic: Pen pressure issue. Wacom Cintiq 22
Replies: 1
Views: 208

Re: Pen pressure issue. Wacom Cintiq 22

What does http://101.wacom.com/UserHelp/en/TestingPen.htm show?
Probably you'll need to contact us on https://support.wacom.com with the results of the test.
by wacom4
Fri 22. Jul 2022, 12:29
Forum: Pen Tablets
Topic: Middle Click stops working intermittently since Monterey
Replies: 2
Views: 250

Re: Middle Click stops working intermittently since Monterey

How do you solve this in the moment? Does a warm restart help? Use "Driver Check" from the Support section of Wacom Desktop Center Click "Restart Driver" even when no issues were found. We would be happy to get all of your setup details plus driver logs ⋅ Log on to the ...
by wacom4
Fri 22. Jul 2022, 12:12
Forum: Drivers
Topic: Some gestures missing after startup (with quick-fix)
Replies: 3
Views: 1712

Re: Some gestures missing after startup (with quick-fix)

That bug from September 2021 was a Windows only problem and has been fixed in 2021. Would you mind contacting us on https://support.wacom.com/hc/en-us/requests/new and let us know all of your setup details? Maybe already with driver logs? Could this be connected with the update to Monterey 12.5? May...
by wacom4
Mon 18. Jul 2022, 13:34
Forum: Other topics
Topic: Feature Suggestion: Community Voted Profiles for Button Layouts
Replies: 3
Views: 1027

Re: Feature Suggestion: Community Voted Profiles for Button Layouts

Thanks a lot for the proposal. The feedback from customers is always important to us, even if we cannot make things happen as quick as we would like to. This thread with your proposal is now under review from the product management team. Disclaimer: Unfortunately I can't tell the outcome of this rev...
by wacom4
Fri 17. Jun 2022, 10:04
Forum: Pen Displays
Topic: Cintiq24pro 8 bit only???
Replies: 15
Views: 13793

Re: Cintiq24pro 8 bit only???

We know now, that HDMI can be very tricky when running the Cintiq Pro 24. Not all graphics cards, adaptors etc work together as it could be expected. It seems that the HDMI 2.1 implementation is more complicated... Wacom recommends to use Display Port for the connection of Cintiq Pro 24/32 when colo...
by wacom4
Thu 28. Apr 2022, 06:54
Forum: Smartpads
Topic: Any way to stop sync when Bamboo Slate/Folio device goes to sleep?
Replies: 5
Views: 10502

Re: Any way to stop sync when Bamboo Slate/Folio device goes to sleep?

Apologies for the long wait time. This somehow got hidden. The functionality you describe is "works as designed". This is to ensure that there is no loss of data in case the battery dies in between. Content that is not "saved" is in the volatile memory of the device. Pushing the ...
by wacom4
Wed 5. Jan 2022, 08:36
Forum: Drivers
Topic: Problem Programming EK Remote
Replies: 3
Views: 2012

Re: Problem Programming EK Remote

Normally the order of keys pressed in a keyboard shortcut should not matter. Can you please be more specific with what you do, and how you try to reach it? We can only guess that you are on Windows. Are you using the latest Windows 10 and Photoshop CC versions? And the latest Wacom driver? Is this a...
by wacom4
Mon 3. Jan 2022, 16:20
Forum: Pen Displays
Topic: Where can I find stylet for my lonely DTK 2100 ??
Replies: 1
Views: 1244

Re: Where can I find stylet for my lonely DTK 2100 ??

Look in our eStore - here you can find the compatible pens: http://estore.wacom.com/en-DE/art-pen-for-intuos4-5-dtk-kp-701e-01.html http://estore.wacom.com/en-DE/grip-pen-for-intuos4-5-dtk-dth-kp-501e-01.html http://estore.wacom.com/en-DE/classic-pen-for-intuos4-5-dtk-kp-300e-01.html http://estore.w...

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