Wacom Forum - Wacom Europe GmbH

What does http://101.wacom.com/UserHelp/en/TestingPen.htm show?
Probably you'll need to contact us on https://support.wacom.com with the results of the test.

Moved to driver.

Would this be information you are looking for?
https://support.wacom.com/hc/en-us/arti ... -Settings-
or
http://101.wacom.com/UserHelp/en/AppSpe ... ttings.htm

How do you solve this in the moment? Does a warm restart help? Use "Driver Check" from the Support section of Wacom Desktop Center Click "Restart Driver" even when no issues were found. We would be happy to get all of your setup details plus driver logs ⋅ Log on to the ...

That bug from September 2021 was a Windows only problem and has been fixed in 2021. Would you mind contacting us on https://support.wacom.com/hc/en-us/requests/new and let us know all of your setup details? Maybe already with driver logs? Could this be connected with the update to Monterey 12.5? May...

Thanks a lot for the proposal. The feedback from customers is always important to us, even if we cannot make things happen as quick as we would like to. This thread with your proposal is now under review from the product management team. Disclaimer: Unfortunately I can't tell the outcome of this rev...

Please visit our FAQ.
https://support.wacom.com/hc/en-us/arti ... deo-Series
and
https://support.wacom.com/hc/en-us/arti ... 7257968663

We know now, that HDMI can be very tricky when running the Cintiq Pro 24. Not all graphics cards, adaptors etc work together as it could be expected. It seems that the HDMI 2.1 implementation is more complicated... Wacom recommends to use Display Port for the connection of Cintiq Pro 24/32 when colo...

Apologies for the long wait time. This somehow got hidden. The functionality you describe is "works as designed". This is to ensure that there is no loss of data in case the battery dies in between. Content that is not "saved" is in the volatile memory of the device. Pushing the ...

Normally the order of keys pressed in a keyboard shortcut should not matter. Can you please be more specific with what you do, and how you try to reach it? We can only guess that you are on Windows. Are you using the latest Windows 10 and Photoshop CC versions? And the latest Wacom driver? Is this a...

Look in our eStore - here you can find the compatible pens: http://estore.wacom.com/en-DE/art-pen-for-intuos4-5-dtk-kp-701e-01.html http://estore.wacom.com/en-DE/grip-pen-for-intuos4-5-dtk-dth-kp-501e-01.html http://estore.wacom.com/en-DE/classic-pen-for-intuos4-5-dtk-kp-300e-01.html http://estore.w...