Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

New Operating System releases:
macOS 13 Ventura support: Is there a driver for macOS 13, Ventura?
Windows 11 support: Is there a driver for Windows 11?

MacOS Driver Setup:
Setting up the Wacom driver with macOS
and
Troubleshooting the Wacom driver on Mac Video Series

Search found 196 matches

by wacom4
Thu 17. Nov 2022, 15:08
Forum: Pen Displays
Topic: Constant Photoshop crashes on Wacom Cintiq Pro 32
Replies: 1
Views: 69

Re: Constant Photoshop crashes on Wacom Cintiq Pro 32

Usually any crashes in Photoshop should not be connected with the Wacom driver.

Can you please check https://www.wacom.com/support/product-support/drivers for the latest driver and test again? Today we released a small driver update which enhances the behavior with Photoshop.
by wacom4
Fri 30. Sep 2022, 07:18
Forum: Drivers
Topic: CTH - 661/S lag e puntatore
Replies: 3
Views: 484

Re: CTH - 661/S lag e puntatore

As written: please go to https://support.wacom.com and open a support ticket.
There we can help in Italian language.
by wacom4
Fri 30. Sep 2022, 07:17
Forum: Drivers
Topic: New 6.4.0-8 drivers not allowing preferences backup
Replies: 5
Views: 774

Re: New 6.4.0-8 drivers not allowing backup

Thanks for notifying!
Please see https://support.wacom.com/hc/en-us/arti ... ion-6-4-0- for the description on how to get to the preferences backup and restore.
by wacom4
Wed 28. Sep 2022, 06:39
Forum: Drivers
Topic: CTH - 661/S lag e puntatore
Replies: 3
Views: 484

Re: CTH - 661/S lag e puntatore

We are able to help in Italian language on https://support.wacom.com. The CTH-661 needs driver Driver 5.3.7-6 (macOS 10.9 - 10.12) or Driver 5.3.5-3 (Windows XP, Vista, Win 7, 8, & 10) from https://www.wacom.com/support/product-support/drivers Please uninstall the driver you are currently using ...
by wacom4
Mon 1. Aug 2022, 06:33
Forum: Pen Displays
Topic: Pen pressure issue. Wacom Cintiq 22
Replies: 1
Views: 925

Re: Pen pressure issue. Wacom Cintiq 22

What does http://101.wacom.com/UserHelp/en/TestingPen.htm show?
Probably you'll need to contact us on https://support.wacom.com with the results of the test.
by wacom4
Fri 22. Jul 2022, 12:29
Forum: Pen Tablets
Topic: Middle Click stops working intermittently since Monterey
Replies: 2
Views: 910

Re: Middle Click stops working intermittently since Monterey

How do you solve this in the moment? Does a warm restart help? Use "Driver Check" from the Support section of Wacom Desktop Center Click "Restart Driver" even when no issues were found. We would be happy to get all of your setup details plus driver logs ⋅ Log on to the ...
by wacom4
Fri 22. Jul 2022, 12:12
Forum: Drivers
Topic: Some gestures missing after startup (with quick-fix)
Replies: 3
Views: 2468

Re: Some gestures missing after startup (with quick-fix)

That bug from September 2021 was a Windows only problem and has been fixed in 2021. Would you mind contacting us on https://support.wacom.com/hc/en-us/requests/new and let us know all of your setup details? Maybe already with driver logs? Could this be connected with the update to Monterey 12.5? May...
by wacom4
Mon 18. Jul 2022, 13:34
Forum: Other topics
Topic: Feature Suggestion: Community Voted Profiles for Button Layouts
Replies: 3
Views: 1964

Re: Feature Suggestion: Community Voted Profiles for Button Layouts

Thanks a lot for the proposal. The feedback from customers is always important to us, even if we cannot make things happen as quick as we would like to. This thread with your proposal is now under review from the product management team. Disclaimer: Unfortunately I can't tell the outcome of this rev...

Go to advanced search