Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?

MacOS Driver Setup: Setting up the Wacom driver with macOS

Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.
See https://support.wacom.com/hc/en-us/arti ... -can-I-do-

Search found 26 matches

by SamxFisher
Mon 10. Apr 2017, 00:54
Forum: Pen Displays
Topic: Dark stains on Cintiq 22HD
Replies: 23
Views: 33463

Re: Dark stains on Cintiq 22HD

Really? that means are on the same places. By the way, you linked a photo without the grid.
by SamxFisher
Sun 9. Apr 2017, 21:47
Forum: Pen Displays
Topic: Dark stains on Cintiq 22HD
Replies: 23
Views: 33463

Re: Dark stains on Cintiq 22HD

We could do something, measure where are exactly those darker zones on the screen with some measuring image at 1920x1080, some image with marked inches or cm, and make a picture of our cintiqs 22hd and upload it, that could avoid the nuisance of sending our cintiq outside our country for a couple of...
by SamxFisher
Fri 17. Feb 2017, 18:27
Forum: Pen Displays
Topic: Cintiq 27qhd keyboard on wrong screen
Replies: 3
Views: 8041

Re: Cintiq 27qhd keyboard on wrong screen

The keyboard shows up on the screen you used last, so if you clicked to something in your second screen, will pop up there and not in your cintiq. On other hand, you have to go to screen options from windows and select your cintiq as primary display. Ensure you have the cintiq DVI connector plugged ...
by SamxFisher
Thu 16. Feb 2017, 19:44
Forum: Pen Displays
Topic: Cintiq 27qhd keyboard on wrong screen
Replies: 2
Views: 5769

Re: Cintiq 27qhd keyboard on wrong screen

And remember, if you are on windows 10, the keyboard will show in the screen you have the active software, if you press an express key to show the OSK (On Screen Keyboard) while your last action was clicking on the explorer from the other screen, keyboard will show up there and not in your cintiq. B...
by SamxFisher
Tue 7. Feb 2017, 22:21
Forum: Pen Displays
Topic: Dark stains on Cintiq 22HD
Replies: 23
Views: 33463

Dark stains on Cintiq 22HD

I purchased the cintiq 22HD almost a year ago (the non touch version), but some months ago it appeared 2 dark spots on the screen, at the bottom-left corner, more visible on light backgrounds. here's the pic of my cintiq: https://s15.postimg.org/ntdf4ltt7/Cintiq22_HDDark_Stains.jpg another user post...
by SamxFisher
Tue 7. Feb 2017, 21:55
Forum: Pen Displays
Topic: Cintiq 22HD Touch - Wacom can't be found
Replies: 1
Views: 4122

Re: Cintiq 22HD Touch - Wacom can't be found

When you say the "property" you mean the options? and I suppose you mean the cintiq top-right buttons to access options? If it's that, have you installed the drivers on you new computer? go to http://www.wacom.com, select your region and country and go to "Support > Drivers, download ...

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