can't use fingers/touch selection

[Virginia4]

Hi you all,

I tried several times to activate the touch functions, from the settings. But they are always deactivated.
What should I do?

Thank you very much in advance

[wacom5]

Hi Virginia,

Could you tell us which tablet do you have?

[Virginia4]

hi!
Wacom intuos pro small - new version

thank you

[wacom5]

hi!
Wacom intuos pro small - new version

thank you

Did you check the physical toggle switch on the side of the device, near the Touch Ring?

[Virginia4]

do you believe me if I tell you that I saw that button but initially it didn't work anyway? Haha

Perhaps some drivers? Anyway thank you very much