Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?

MacOS Driver Setup: Setting up the Wacom driver with macOS

Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.
See https://support.wacom.com/hc/en-us/arti ... -can-I-do-

Express key On-Screen displays on UHD screens

Everything related to drivers
mykejb
Posts: 3
Joined: Sun 24. Apr 2022, 10:46

Express key On-Screen displays on UHD screens

Postby mykejb » Sun 15. May 2022, 14:17

On my 2.5 K screen when I touch the express keys on my Intuos I get a pretty readable display pop up showing the operation of the eight keys and the dial. On a 4K screen this display is so small it's pretty much unreadable. I can change the size of other overlays like radial and button popups but the express key display seems fixed. I'm using the latest drivers.

Is there a fix for this? And does it happen on the 4K Cintiq displays ?

-- Mike

wacom5
Posts: 1566
Joined: Tue 8. Aug 2017, 14:35

Re: Express key On-Screen displays on UHD screens

Postby wacom5 » Mon 16. May 2022, 07:36

Hi,
There are currently no means to change this but the fixed size should be readable enough. Can you please check with the support team and provide an example of how it looks on your screen so they can double check? Also please provide a few more details about your setup and OS version.
Need immediate help? Contact our Support: https://support.wacom.com

mykejb
Posts: 3
Joined: Sun 24. Apr 2022, 10:46

Re: Express key On-Screen displays on UHD screens

Postby mykejb » Thu 19. May 2022, 17:09

Setup is a Dell 7950 with 15.6" 4k screen. The text on the overlay is about 1/4 of the system font size and doesn't seem to change based on the display scaling. I'll drop a support request and attach a screenshot for them

-- Mike


Return to “Drivers”