Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?
MacOS Driver Setup:
Setting up the Wacom driver with macOS
and
Troubleshooting the Wacom driver on Mac Video Series
Issues with MS Edge browser:
See When using a Pen display and Microsoft Edge my computer crashed, what can I do?
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?
MacOS Driver Setup:
Setting up the Wacom driver with macOS
and
Troubleshooting the Wacom driver on Mac Video Series
Issues with MS Edge browser:
See When using a Pen display and Microsoft Edge my computer crashed, what can I do?
2 requests
2 requests
Can wacom please sell the wacom remote dongle separately in the wacom store. Right now if you lose the usb which is really easy to do the wacom remote becomes useless because there is no way to replace it. The second is if you ever release a Wacom remote 2 can you please make it blue tooth instead so having a dongle is not an issue. If Bluetooth is fast enough for a mouse than the remote should be no problem.
Re: 2 requests
Hello,
We appreciate your feedback. Unfortuantely, the USB dongle for the ExpressKey Remote (EKR) is not available separately so it's not possible to have available for sale separately. It is always included with the EKR kit.
As for Bluetooth, I think this could be feasible but the developers need to consider potential risks like interference with other devices and compatibility.
I any case, I have forwarded both your requests to the respective teams.
We appreciate your feedback. Unfortuantely, the USB dongle for the ExpressKey Remote (EKR) is not available separately so it's not possible to have available for sale separately. It is always included with the EKR kit.
As for Bluetooth, I think this could be feasible but the developers need to consider potential risks like interference with other devices and compatibility.
I any case, I have forwarded both your requests to the respective teams.
Need immediate help? Contact our Support: https://support.wacom.com