Hello
I have recently find my 2in1 cable.
But when i plugged my CC2 my screen turn black but my stylus work (i can move the cursor and draw whith it the pressure work well)
When i tried to found the problem i found some weird things. The wacom driver recognize the CC2 and when i "click" on "screen parameter" i have a message "Compatible display device not found" or i tried too see if Windows 10 have a fix problem option. My computeur don't appear the Cintiq.
I have:
-restart my computer 5 times
- tried change the plugs (especially the USB)
-uninstall and reinstall the wacom driver
i'm on Windows 10 and my wacom is connect whith a an HDMI/DP adapter
I hope you can help me. Thank you in advance
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?
MacOS Driver Setup:
Setting up the Wacom driver with macOS
and
Troubleshooting the Wacom driver on Mac Video Series
Issues with MS Edge browser:
See When using a Pen display and Microsoft Edge my computer crashed, what can I do?
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?
MacOS Driver Setup:
Setting up the Wacom driver with macOS
and
Troubleshooting the Wacom driver on Mac Video Series
Issues with MS Edge browser:
See When using a Pen display and Microsoft Edge my computer crashed, what can I do?