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New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?

MacOS Driver Setup: Setting up the Wacom driver with macOS

Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.
See https://support.wacom.com/hc/en-us/arti ... -can-I-do-

Wacom Cintiq Companion 2 shows the Monitor Information Screen Everytime

Wacom One, Cintiq and Cintiq Pro
kayo1993
Posts: 1
Joined: Sun 7. Nov 2021, 20:14

Wacom Cintiq Companion 2 shows the Monitor Information Screen Everytime

Postby kayo1993 » Sun 7. Nov 2021, 20:20

Whenver I start my computer or even plug in the USB, the Monitor Information screen keeps showing up. I've reinstalled the drivers as well as my graphics card drivers to the latest versions and the Monitor Information screen still keeps showing up. How do I prevent the Monitor Information Screen to stop showing up? The Monitor Information shows the Signal Timing, Monitor Serial No., Backlight on Time, SOC FW Version.

wacom5
Posts: 1566
Joined: Tue 8. Aug 2017, 14:35

Re: Wacom Cintiq Companion 2 shows the Monitor Information Screen Everytime

Postby wacom5 » Mon 8. Nov 2021, 10:33

Hi,
Can you be more clear about how you using the Companion 2 and which steps you are doing exactly?
By monitor information, do you mean "No Input Signal" message or something else? What do you do to fix the issue?
Are you using any external monitors or using the Companion 2 in hybrid mode?
There is no setting that I am aware that can change this.
Need immediate help? Contact our Support: https://support.wacom.com

kane12
Posts: 2
Joined: Thu 3. Mar 2022, 11:56

Re: Wacom Cintiq Companion 2 shows the Monitor Information Screen Everytime

Postby kane12 » Mon 14. Mar 2022, 04:05

Also wanted to know this


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