Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?

MacOS Driver Setup: Setting up the Wacom driver with macOS

Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.
See https://support.wacom.com/hc/en-us/arti ... -can-I-do-

Cintiq Pro 16 won't wake up after Mac sleep

Wacom One, Cintiq and Cintiq Pro
Posts: 3
Joined: Thu 7. Apr 2022, 20:25

Cintiq Pro 16 won't wake up after Mac sleep

Postby javierof » Thu 7. Apr 2022, 20:39

I have a Mac Studio with 2 thunderbolt-3 (USB-C) monitors connected, one is a Cintiq Pro 16, latest OS and latest Cintiq driver. The Cintiq is the only one doesn't wake up with the Mac, the other Screen ,a 300 USD cheap 4K Samsung screen 95% DCI-P color gamut, does.

I swapped USB-C ports and cables but the same result

Any help?

Windows in some apps (premiere and after effects) are reorganized together every time in the Samsung screen as Mac wakes up and this is quite annoying.

Return to “Pen Displays”