Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?

MacOS Driver Setup: Setting up the Wacom driver with macOS

Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.
See https://support.wacom.com/hc/en-us/arti ... -can-I-do-

Drawing sticks

Wacom One, Cintiq and Cintiq Pro
mgoldenbe
Posts: 1
Joined: Sun 24. Apr 2022, 16:33

Drawing sticks

Postby mgoldenbe » Sun 24. Apr 2022, 16:41

After drawing for several seconds without taking the pen off my Wacom One 13, it continues drawing even after I take the pen off. So, if I want to draw a large circle, I have to shortly touch the screen once again at the end to stop drawing. I could not find an option to disable this sticking mode anywhere in the settings. The behavior is not application-specific (tried both in PowerPoint and in Paint). The behavior persisted after installing the latest drivers and replacing the nib. How do I change this, so drawing should stop as soon as I take the pen off the screen?

kschmitte
Posts: 2
Joined: Thu 24. Nov 2016, 14:07

Re: Drawing sticks

Postby kschmitte » Thu 28. Apr 2022, 06:35

Did you check on https://support.wacom.com?
Like https://support.wacom.com/hc/en-us/arti ... t-working- - this article should help to determine if there is an issue with the pen (what I suspect).
If this is the case, use the Support button on the article to get further help,


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