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no device connected

Posted: Fri 14. May 2021, 19:39
by lucy544

I have had my Intuos Pro a few years now and it worked perfectly up until 2 days ago. When it is connected it says no device connected. I have made sure the drivers are up to date, un installed and installed it again so many times and it still won't work. I have tried all the different usb's. I also bought a new cable for it incase that was the issue but tried It and get the same message. Can anyone help?