Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?

MacOS Driver Setup: Setting up the Wacom driver with macOS

Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.
See https://support.wacom.com/hc/en-us/arti ... -can-I-do-

no device connected

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Posts: 1
Joined: Fri 14. May 2021, 19:36

no device connected

Postby lucy544 » Fri 14. May 2021, 19:39


I have had my Intuos Pro a few years now and it worked perfectly up until 2 days ago. When it is connected it says no device connected. I have made sure the drivers are up to date, un installed and installed it again so many times and it still won't work. I have tried all the different usb's. I also bought a new cable for it incase that was the issue but tried It and get the same message. Can anyone help?

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