Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?

MacOS Driver Setup: Setting up the Wacom driver with macOS

Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.
See https://support.wacom.com/hc/en-us/arti ... -can-I-do-

Stuck pen tip

Intuos, Intuos Pro, Bamboo, Graphire, etc.
PorcoDaSerra
Posts: 1
Joined: Sat 18. Dec 2021, 03:54

Stuck pen tip

Postby PorcoDaSerra » Sat 18. Dec 2021, 04:01

Hi! I need a little help. I let my Wacom Bamboo Stylus pen fall flat on the floor. The tip got stuck, and since then I can't draw anymore. It's as if the tip is all the time pressing on the tablet. I've already removed the tip, replaced it and even replaced it with a new one. There must be a spring or some other mechanism I'm forgetting. can you help me, please?

wacom5
Posts: 1566
Joined: Tue 8. Aug 2017, 14:35

Re: Stuck pen tip

Postby wacom5 » Mon 20. Dec 2021, 07:55

Hi,
Unfortunately sounds like the sensor is broken and you will need to replace the pen.
Need immediate help? Contact our Support: https://support.wacom.com


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