The pen reacts sluggishly

Intuos, Intuos Pro, Bamboo, Graphire, etc.
nignag
Posts: 1
Joined: Wed 9. Feb 2022, 18:07

The pen reacts sluggishly

Postby nignag » Fri 11. Feb 2022, 09:05

The pen of my wacom intuos pro m reacts sluggishly. When I do something, for example work with a brush in Photoshop, it only works as long as I draw a line. When I want to put the pen somewhere else, there is always a pause. This is minimal, but still very annoying and disrupts the workflow. The same phenomenon can be observed in other programmes - there is always a small pause between actions. Is the problem known? Can it be solved? I have already reinstalled the drivers several times.
I look forward to your feedback,
Kind regards
Nico

wacom5
Posts: 1572
Joined: Tue 8. Aug 2017, 14:35

Re: The pen reacts sluggishly

Postby wacom5 » Mon 14. Feb 2022, 08:22

Are you using Bluetooth or cable connection? If Bluetooth, try the tips here: https://support.wacom.com/hc/en-us/articles/1500006335342-How-to-optimize-Bluetooth-performance-with-Wacom-Tablets
If this is happening while using the cable, please contact our support team for further troubleshooting.
Need immediate help? Contact our Support: https://support.wacom.com


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