Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?

MacOS Driver Setup: Setting up the Wacom driver with macOS

Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.
See https://support.wacom.com/hc/en-us/arti ... -can-I-do-

Intuos Pro Battery care

Intuos, Intuos Pro, Bamboo, Graphire, etc.
SamxFisher
Posts: 26
Joined: Tue 7. Feb 2017, 19:49

Intuos Pro Battery care

Postby SamxFisher » Thu 31. Mar 2022, 10:24

Hi, I have an Intuos Pro S and Intuos Pro M, both have a battery inside, not removable, and in some cases I need to have the tablet always connected via usb, so battery is always at 100%.

Isn't that bad for the battery? could be dangerous after years having it always connected and charging? As far as I know, batteries need to be used and never be always connected and charging. I know when it reaches 100% it stops charging but even that sometimes can cause a battery malfunction and battery inflate or expand.

Isn't there a way to deactivate battery via software?

wacom5
Posts: 1566
Joined: Tue 8. Aug 2017, 14:35

Re: Intuos Pro Battery care

Postby wacom5 » Fri 1. Apr 2022, 14:33

Hi,
The charging is disabled by default when the battery is full. You don't need to worry about disabling it.
PS: I have used a PTH-460 for over 3 years always connected and recently used it wirelessly and the battery is fine.
Need immediate help? Contact our Support: https://support.wacom.com

SamxFisher
Posts: 26
Joined: Tue 7. Feb 2017, 19:49

Re: Intuos Pro Battery care

Postby SamxFisher » Fri 1. Apr 2022, 21:00

Ok thanks.

I thought the flashing orange led on the right side of the Intuos pro M when is at 100% Charged was telling me to unplug it.


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