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Wacom Intuos Pro - backup?

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scatolabox
Posts: 5
Joined: Sat 5. Jun 2021, 08:36

Wacom Intuos Pro - backup?

Postby scatolabox » Fri 13. Jan 2023, 08:35

Hi you all,

before latest updates I was able to do a backup import/export of my settings.
Now I can't find it, I even checked the guide but I don't have anymore the button.

Was it removed? Do I not find it?

Thank you

wacom5
Posts: 1636
Joined: Tue 8. Aug 2017, 14:35

Re: Wacom Intuos Pro - backup?

Postby wacom5 » Mon 16. Jan 2023, 08:19

Need immediate help? Contact our Support: https://support.wacom.com

scatolabox
Posts: 5
Joined: Sat 5. Jun 2021, 08:36

I don't find anymore the backup tool

Postby scatolabox » Sun 29. Jan 2023, 09:38

hi you all,

I have a Intuos Pro small, and after all the latest updates I am not able to find anymore the backup tool to save my settings. Even checking the guide, there is anything in the indicated page.

Where has been moved?
thatnk you
V


scatolabox
Posts: 5
Joined: Sat 5. Jun 2021, 08:36

I don't find anymore the backup tool

Postby scatolabox » Sat 18. Feb 2023, 12:02

Hi you all

I have a wacom intuos pro small tablet. I personalized all the commands in the base of the apps I use. But I am not available anymore to save these settings, in Mac and Windows both after the latest updates.

Now I have lost those in Mac... how can I recover with a backup?

Thank you

wacom5
Posts: 1636
Joined: Tue 8. Aug 2017, 14:35

Re: I don't find anymore the backup tool

Postby wacom5 » Tue 21. Feb 2023, 08:03

scatolabox wrote:Hi you all

I have a wacom intuos pro small tablet. I personalized all the commands in the base of the apps I use. But I am not available anymore to save these settings, in Mac and Windows both after the latest updates.

Now I have lost those in Mac... how can I recover with a backup?

Thank you

Hi,
Are you not able to see the replies to your threads?
We already answered your question a few times.
Need immediate help? Contact our Support: https://support.wacom.com

scatolabox
Posts: 5
Joined: Sat 5. Jun 2021, 08:36

Re: Wacom Intuos Pro - backup?

Postby scatolabox » Tue 21. Feb 2023, 10:18

sorry, please believe me... until yesterday I saw only my starting thread without answer. Don't understand why.... Really.

Thank you very much, I am going to check the link


ps

thank you very much, it worked!

thank you a lot!!

wacom5
Posts: 1636
Joined: Tue 8. Aug 2017, 14:35

Re: Wacom Intuos Pro - backup?

Postby wacom5 » Wed 22. Feb 2023, 08:06

scatolabox wrote:...

We believe you, don't worry.
Glad to help :)
Need immediate help? Contact our Support: https://support.wacom.com


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