After a couple of days of normal use, suddenly I cant pair the bamboo slate anymore with anything.
I turn it on, green light ok. Then I keep the button pressed for 6 seconds, NO blue light, it just turns off.
I tried with different platforms, Ios, android or windows. None can see the bamboo anymore.
Ideas? Any way to hard reset the bamboo slate?
thanks
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?
MacOS Driver Setup: Setting up the Wacom driver with macOS
Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.
See https://support.wacom.com/hc/en-us/arti ... -can-I-do-
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?
MacOS Driver Setup: Setting up the Wacom driver with macOS
Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.
See https://support.wacom.com/hc/en-us/arti ... -can-I-do-
No blue light in bamboo slate
Re: No blue light in bamboo slate
Have you tried just keeping the button pressed until the blue light is turned ON?
Need immediate help? Contact our Support: https://support.wacom.com