Replacement Buttons for KP501E Grip Pen & Ergonomic Grip?
Hi,
Been trying to get thru to Wacom support via on-line chat but doesn't seem to be working this morning? Neither is the form..
My pen has lost its buttons for switching commands. Could you please tell me where (and if its possible?) to purchase a new double button? Is there a product name - code? Or do I have to purchase a new pen?
Also, is there an ergonomic grip you can purchase for this pen? My old Wacom Tablet was an Intuos over-sized A4, had it for 19 years! Still works and the pen (in my humble opinion) is a better fit in the hand. I really can't get used to the way the newer pen kicks out in its design and after many hrs of use, I am having to wear a bandaid on my middle finger! Any assistance very much appreciated
Thank you for your help
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?
MacOS Driver Setup:
Setting up the Wacom driver with macOS
and
Troubleshooting the Wacom driver on Mac Video Series
Issues with MS Edge browser:
See When using a Pen display and Microsoft Edge my computer crashed, what can I do?
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?
MacOS Driver Setup:
Setting up the Wacom driver with macOS
and
Troubleshooting the Wacom driver on Mac Video Series
Issues with MS Edge browser:
See When using a Pen display and Microsoft Edge my computer crashed, what can I do?
Replacement Buttons for KP501E Grip Pen
Re: Replacement Buttons for KP501E Grip Pen
I'm not sure if we still have it separately but you have a spare Side Switch on the accessory kit with product code: ACK40001
This is an old kit so stock might not be available in your area.
This is an old kit so stock might not be available in your area.
Need immediate help? Contact our Support: https://support.wacom.com