Hey everyone,
I'm using a Wacom Art Pen with Photoshop 2019, and the rotation options are no longer working. When I try to enable it, I get a little Pyramid with an exclamation point in it, as if i'm using a pen that doesnt support that function.
What's odd is that it was working up until two days ago. I've tried on both my Cintiq and my Intuous tablet, and the issue persists on both. Windows ten, wacom drivers and OS are up to date
Any idea why this is happening and how to fix it? Thanks in advance!
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Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?
MacOS Driver Setup:
Setting up the Wacom driver with macOS
and
Troubleshooting the Wacom driver on Mac Video Series
Issues with MS Edge browser:
See When using a Pen display and Microsoft Edge my computer crashed, what can I do?
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?
MacOS Driver Setup:
Setting up the Wacom driver with macOS
and
Troubleshooting the Wacom driver on Mac Video Series
Issues with MS Edge browser:
See When using a Pen display and Microsoft Edge my computer crashed, what can I do?
Wacom Art Pen Rotation Settings Not Working?
Re: Wacom Art Pen Rotation Settings Not Working?
This could be a problem with PS. Do you know if something changed before the issue started to happen? Did you try resetting Wacom Driver preferences and / or PS preferences? Does the rotation not work with other applications as well?
Need immediate help? Contact our Support: https://support.wacom.com