Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?
MacOS Driver Setup: Setting up the Wacom driver with macOS
Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.
See https://support.wacom.com/hc/en-us/arti ... -can-I-do-
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?
MacOS Driver Setup: Setting up the Wacom driver with macOS
Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.
See https://support.wacom.com/hc/en-us/arti ... -can-I-do-
Inkspace - Wacom Ink to Text (OCR) not working
-
StarlightBamboo
- Posts: 1
- Joined: Wed 7. Aug 2019, 12:05
Inkspace - Wacom Ink to Text (OCR) not working
Hi, I use the Bamboo Folio and it is a month since I am experiencing the same issue, I tried to configure the folio with: iPhone 6s, iPhone XR, iPad Air 2019, Macbook 2019 ( SO MOJAVE) Windows 7, Windows 10, and over every device the OCR is not working...could you please help us to find a solution?
Re: Inkspace - Wacom Ink to Text (OCR) not working
Hi,
I moved your post to a new topic since this seems like a new issue.
We are are of issues with Ink-to-Text with the Inkspace App on Windows and Mac OSX, however it is working fine on Mobile applications on Android and iOS.
As a work around you can also use the Ink to Text feature from the Inkspace portal - https://inkspace.wacom.com/
Please bear in mind that to use this feature on any platform, you need to have an active Wacom ID account.
I moved your post to a new topic since this seems like a new issue.
We are are of issues with Ink-to-Text with the Inkspace App on Windows and Mac OSX, however it is working fine on Mobile applications on Android and iOS.
As a work around you can also use the Ink to Text feature from the Inkspace portal - https://inkspace.wacom.com/
Please bear in mind that to use this feature on any platform, you need to have an active Wacom ID account.
Need immediate help? Contact our Support: https://support.wacom.com