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Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?

MacOS Driver Setup: Setting up the Wacom driver with macOS

Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.
See https://support.wacom.com/hc/en-us/arti ... -can-I-do-

Wacom Draw Boundry issues

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Posts: 1
Joined: Mon 9. Mar 2020, 19:21

Wacom Draw Boundry issues

Postby dramspringfeald » Mon 9. Mar 2020, 19:32

Sorry if this is the wrong room, but I'm having issues with my Wacom Draw (2017) on my Samsung a10e

got the phone and cable the other week, and all things are fresh/ up to date as of 5 hours before posting this.

It's plugged in, draws on Adobe Sketch and other programs but the tblet uses the entire drawing surface. Is there a setting or something I need to do to reduce the width of the draw surface?

Posts: 1566
Joined: Tue 8. Aug 2017, 14:35

Re: Wacom Draw Boundry issues

Postby wacom5 » Tue 10. Mar 2020, 10:46

While you can use it as an input device since Android is based on Linux, the Wacom Draw (CTL-490) is not supported on Android. https://www.wacom.com/support?guideId=016-542
Need immediate help? Contact our Support: https://support.wacom.com

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