Your forum does not send activation email to gmail (gmail.com) accounts.
They are not going into spam folders, they simply aren't getting through at all. These emails are going to disposable accounts within 3 seconds. Several attempts to gmail accounts over several days have failed (if it's any help fixing this the gmail account has a full stop in the middle of the username section).
Somewhere in this process there was a note to "contact board administrators" if you aren't getting this mail, there is no way to do this without an account, and having created this account to try and do so, all admin and moderator entries under "The team" have no contact method listed.
Wacom support offers no option to submit queries about the forum.
I had to use a disposable email address to register to try and get help, gmail is estimated to have roughly 1.8 billion users (source https://techjury.net/blog/gmail-statistics/#gref ) so this should be fixed, please.
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Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?
MacOS Driver Setup:
Setting up the Wacom driver with macOS
and
Troubleshooting the Wacom driver on Mac Video Series
Issues with MS Edge browser:
See When using a Pen display and Microsoft Edge my computer crashed, what can I do?
Forum will not activate GMAIL accounts
Re: Forum will not activate GMAIL accounts
Hi,
We tested and gmail seems to be working just fine. Can you try again?
We tested and gmail seems to be working just fine. Can you try again?
Need immediate help? Contact our Support: https://support.wacom.com
-
sstevemmitchell
- Posts: 2
- Joined: Fri 10. Sep 2021, 17:51
Re: Forum will not activate GMAIL accounts
helpmeplease wrote:Your forum does not send activation email to gmail (gmail.com) accounts.
They are not going into spam folders, they simply aren't getting through at all. These emails are going to disposable accounts within 3 seconds. Several attempts to gmail accounts over several days have failed (if it's any help fixing this the gmail account has a full stop in the middle of the username section).
Somewhere in this process there was a note to "contact board administrators" if you aren't getting this mail, there is no way to do this without an account, and having created this account to try and do so, all admin and moderator entries under "The team" have no contact method listed.
Wacom support offers no option to submit queries about the forum.
I had to use a disposable email address to register to try and get help, gmail is estimated to have roughly 1.8 billion users (source https://techjury.net/blog/gmail-statistics/#gref ) so this should be fixed, please.
Having facing the same issue from past week but now it's working fine.