Problem with intuos pro paper edition and inkscape

[seghier]

Hello
i contact wacom support via email about this problem and they told me to test the tablet in other pc.
and i want ask again maybe someone had the same problem
the tablet worked fine with my laptop and work with inkspace for android
but when i tired pair the tablet with inkspace pc always i had a problem and this message : no supported device found !
wacom support said this could be a defect in the tablet but why it work with the android app ?
i hope find a solution because i don't have another pc to test it and i can't return it because the shipping cost (send and receive )
and i hope you make the pc version support bluetooth like the android version

[wacom1]

As far as I know the desktop versions of the Inkspace App work only by USB cable connection at the moment. It is not a hardware problem, but needs another update for the Inkspace App.

[seghier]

Thanks
i installed the last version of inkspace
are you mean i need to wait for a new version ?

[seghier]

hi
after installing the last driver 6.3.21-10 the application detect the tablet and worked

[seghier]

transfer files from tablet to inkspace pc take long time without success

[sgyanagi]

Im also having problems with Inkspace, the app doesn't detect the tablet even via USB connection,

[seghier]

with the last upadte and in windows 10 worked fine
but in windows 7 i still have the problem

[wacom1]

Intuos Paper Inkspace connection via Bluetooth is only supported for Windows10 64bit. It will not work with Win7/8 or 32bit Win10.

[seghier]

Intuos Paper Inkspace connection via Bluetooth is only supported for Windows10 64bit. It will not work with Win7/8 or 32bit Win10.

how that possible ?
in windows 10 or 7 always asked to plug the cable ; bluetooth worked only with smartphone

[Techmite]

I found that plugging it into a USB 2.0 port, rather than a 3.0, seemed to have fixed it.