The Inkspace program for Windows stopped syncing in either direction with the Inkspace cloud service / web portal for me on or after November 19th, 2021. New local pages are not uploaded to the cloud and old pages are not downloaded to the Inkspace app on my PC. This is the same problem on both my laptop and server.
The automatic syncing on Inkspace was the reason I selected Wacom tablets. Now it is just disabled without notice.
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?
MacOS Driver Setup: Setting up the Wacom driver with macOS
Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.
See https://support.wacom.com/hc/en-us/arti ... -can-I-do-
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?
MacOS Driver Setup: Setting up the Wacom driver with macOS
Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.
See https://support.wacom.com/hc/en-us/arti ... -can-I-do-
Inkspace PC app stopped syncing
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chipwrapper
- Posts: 6
- Joined: Mon 29. Nov 2021, 06:14
Inkspace PC app stopped syncing
Last edited by chipwrapper on Tue 8. Feb 2022, 04:20, edited 1 time in total.
Re: Inkspace PC app stopped syncing
I can reproduce this so at least we are sure there is no issue with your account? Would you mind checking with ou support and providing some additional details?
Need immediate help? Contact our Support: https://support.wacom.com
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chipwrapper
- Posts: 6
- Joined: Mon 29. Nov 2021, 06:14
Re: Inkspace PC app stopped syncing
...
It does not appear that there is anything wrong with my account. My account works in Inkspace on my android devices and also works in Wacom Notes and Bamboo Paper to sync both ways on the same computers at the same time that the Inkspace PC program will not connect to the cloud.
It does not appear that there is anything wrong with my account. My account works in Inkspace on my android devices and also works in Wacom Notes and Bamboo Paper to sync both ways on the same computers at the same time that the Inkspace PC program will not connect to the cloud.
Last edited by chipwrapper on Tue 8. Feb 2022, 04:21, edited 1 time in total.
Re: Inkspace PC app stopped syncing
No need but if you have the support ticket number I can check with the Customer Support team what is the status of your ticket.
Need immediate help? Contact our Support: https://support.wacom.com
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chipwrapper
- Posts: 6
- Joined: Mon 29. Nov 2021, 06:14
Re: Inkspace PC app stopped syncing
........... Pointless
Last edited by chipwrapper on Tue 8. Feb 2022, 04:22, edited 1 time in total.
Re: Inkspace PC app stopped syncing
Ok, I see you already sent all the details and this has been reported to the Devs. Let's hope they can figure out the issue soon.
Need immediate help? Contact our Support: https://support.wacom.com
Re: Inkspace PC app stopped syncing
Hello,
I have the same problem and I must say that I am very disappointed, because I have now received the following answer from support:
Hello,
Thank you for your feedback and understanding.
We have just received information that the synchronization feature for the Windows and Mac version of the Inkspace application has been disabled.
We apologize for any inconvenience this may have caused.
Sincerely yours,
I now have 2 devices which I cannot use as they were intended to be connected and synced to Win10 computers.
I have the same problem and I must say that I am very disappointed, because I have now received the following answer from support:
Hello,
Thank you for your feedback and understanding.
We have just received information that the synchronization feature for the Windows and Mac version of the Inkspace application has been disabled.
We apologize for any inconvenience this may have caused.
Sincerely yours,
I now have 2 devices which I cannot use as they were intended to be connected and synced to Win10 computers.
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chipwrapper
- Posts: 6
- Joined: Mon 29. Nov 2021, 06:14
Re: Inkspace PC app stopped syncing
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Last edited by chipwrapper on Tue 8. Feb 2022, 04:18, edited 2 times in total.
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chipwrapper
- Posts: 6
- Joined: Mon 29. Nov 2021, 06:14
Re: Inkspace PC app stopped syncing
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Last edited by chipwrapper on Tue 8. Feb 2022, 04:17, edited 1 time in total.
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chipwrapper
- Posts: 6
- Joined: Mon 29. Nov 2021, 06:14
Re: Inkspace PC app stopped syncing
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Last edited by chipwrapper on Tue 8. Feb 2022, 04:17, edited 2 times in total.